Looking for disgruntled Tweeters

I’m currently working on some research to quantify how far a negative brand message can travel via social media and I’m looking for some test subjects. If you’d like to help out I’m looking for people who have had a genuine bad customer service experience recently and would be willing to vent their frustration with […]

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What do you wear to a Twestival?

I’m attending the Edinburgh Twestival (or #EdTwestival) on Thursday and I’m left pondering what do you wear to one of these doos? Obviously the usual Scottish “festival” wear is out of the question, unless it snows I will look rather out of place inside in wellies, not to mention they hamper the dancing. The best […]

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I finally made it to #EdCM!

Yesterday for the first time, after around 2 months of trying, I finally managed to drag myself out of bed early enough to make it to my first Edinburgh Coffee Morning, or #EdCM for the cool hashtag kids on Twitter. If you aren’t aware of EdCM you can find out more details here on the […]

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Why I’m not using Google Buzz

I seem to have been christened the unofficial social media person in my office. Perhaps the early indication should have been when my boss started calling me “The Big Twit” but then she could also have been calling me names, who knows? I know the social media commentators have already been quick to pass their […]

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